Shipping information

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Order pick-up

An email will be sent to you indicating that your order is ready for pick-up. You must wait until you receive it before coming. In order to proceed, please come to our warehouse, located at the back door of our headquarters, with a piece of identification and the order confirmation email. You will have 2 working days to make the pickup.

Home delivery

For online orders, we offer door-to-door delivery service. If you choose this option, an expert will contact you to inform you of the delivery charges, which may vary according to weight and destination. At the time of finalizing your order, a pre-authorization will be done including a maximum shipping fee of $350. Your products will be stored until one of our professionals confirms the additional charges applicable to the products ordered. Once these charges are accepted and your order will be ready for shipping, the actual amount of your order will be charged to the credit card provided.

Installation Service

Our retailers offer installation services. To request a quote, contact the Déco Surfaces dealer nearest you. Our experts can then schedule a visit to evaluate the costs.